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Start of wav files missing

Anonym 13 år siden opdateret af Ghaus Iftikhar (Founder) 13 år siden 2

When playing a wav file, the first second approximately is cut.

The downloaded file is ok, but the preview is bad. It is a real problem when you send files to clients who want to check your work...

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We are not seeing this issue. Can you please post an example link?


Edit: The issue has been fixed. Thanks for reporting.

http://jumpshare.com/b/o7S5AV

Same for wav or mp3...

The very first time you play the file, the beginning is cut. If you play it once completely, or move the slider to play the end, wait for the player stops by itself and hit the play button, then you hear the beginning.

Tests made on a mac (Chrome & safari)

Thanks for the example link and explaination. We have fixed the bug.

Svar
Fast

We are not seeing this issue. Can you please post an example link?


Edit: The issue has been fixed. Thanks for reporting.

Kundesupport af UserEcho