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Bugs
Can not delete or remove files
Hello, I uploaded about 30 images to share in one link. After a day or two we want to delete the files. When I go back to the link, I can not delete the files (there is no X to select on the image). I have done it before with no issue. I have tried opening it in another browser. Thanks
Answer
If you are using the same browser or machine, then you should be easily able to find the X to select on image. But if you are on a different machine or a different browser, or you cleared your cache, then you will not find the X button on images.
If you are not able to find the X button on images and you want to delete the images quickly, the only way is to send us the link so we can remove them from our system.
Sorry for the inconvenience. We are working hard on the next version of Jumpshare which will introduce user accounts, thus allowing you to easily manage your files.
Customer support service by UserEcho
If you are using the same browser or machine, then you should be easily able to find the X to select on image. But if you are on a different machine or a different browser, or you cleared your cache, then you will not find the X button on images.
If you are not able to find the X button on images and you want to delete the images quickly, the only way is to send us the link so we can remove them from our system.
Sorry for the inconvenience. We are working hard on the next version of Jumpshare which will introduce user accounts, thus allowing you to easily manage your files.